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I am so mad about this website. The owner think that they can just ignore you after they get the payment. I have a mac and half of the items I can not open and have to do tedious segment opening for those work on Mac. The website clearly states that it is PC and Mac friendly but you do not know it until you pay and log in and it is not compatible on Mac. I asked for customer support and all they said was that download free flip4 Mac which does not work for DRM system. The customer service have no clue what DRM is and it really makes me mad. They have ignored me since. It makes me so mad that they lie and ignore their customers. How can we stop to end to this? Any ideas?