Yep. Substance. If you ever even slightly agreed with the old commonplace that books are minds of dead people that you can converse with, it wouldn't come as a surprise to learn that someone had more luck on the net finding real, full-fledged minds, than standing in front of them, sitting with them in a classroom or working together with them.
Of course I am, that is why I know what I am talking about
I know about nicety in Spaniards, particularly compared to other people in certain aspects, but I am likewise aware of what that nicety comes along with. And it is not my fault that you found your paradise a few levels above the bottom pit of hell.