Back in March 2004, My grandparents bought a Kirby Diamond Edition for $1500. The Kirby salespeople came knocking on their door and they let them in. My late grandparents both had Alzheimer's Disease and they were both in poor health. I was the one using the Kirby for cleaning their house once a week. They couldn't use it because it was way too heavy/way too complicated. They gave the Kirby to me in March 2005. I still have it and it still looks and runs great. By the way, Rainbow/Filter Queen/Aerus Electrolux/TriStar/Thermax uses the same sales practices as Kirby!