I ordered the item in early September and I got an e-mail immediately saying the item shipped, it was fully paid for but it never arrived. The seller provided a tracking number and I entered it on USPS.com and it says:
"The U.S. Postal Service was electronically notified by the shipper on September 14, 2012 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. No further information is available for this item. Additional information for this item is stored in files offline."
I've ordered things before, from another the other side of the country and always using the cheapest shipping option and the longest I've waited was less than a month. It's confusing because the seller has sold thousands of items and has a 97% positive feedback rating. I sent the seller a few messages and they ignored them all. I was clearly ripped off and I want my money back. What do I do?