Here's a doozy.
Retail Shoplifter's and Defrauder's Rule #36 >> "When trying to return something, make sure you have your facts straight first."
Retail Shoplifter's and Defrauder's Rule #37 >> "When trying to return a food item, claiming it's out of date, make sure it ***actually IS*** out of date, first. /facepalm
OK. So one of my co-workers had this guy come in yesterday, when I just happened to be in there at the time. He claim that one of the regional daries here in Texas, Oak Farms, had recalled the gallon jug of milk he bought from us. The man says that his wife had heard about it on the news. She didn't know what to do, so she had called our store manager.
Our manager says that she hadn't received any kind of recall notice on our milk (we sell Oak Farms milk at my store), and that there isn't anything we can do. Well then, the man tries to say that the milk is out of date - right when my co-worker is looking right at the date - It's still good! So after my co-worker refuses to give back the man's supposed money, and the man leaves, I go home and look up the recall on the internet.
Somebody didn't get their facts straight first...
Turns out this recall only applies to the half-pint cartons of chocolate milk - not to the gallon jug that the man brought in. And even then, you had to have bought the milk only in certain specific towns across the state of Texas as outlined in the Oak Farms press release, because Oak Farms has the ability to know which towns and which stores and businesses got sent the bad milk.
Needless to say, not only is my town not on the list of specified cities that the recalled milk had to be bought from, at my store, we don't even carry that small size of milk that's being recalled!!! All we carry are the gallons and half-gallons.
Honestly, some of these people make my head hurt. /double facepalm