Well, because my store is a 24-hour one, we have to do a business day change-over right when the manager gets there at 4.00am in the morning. Well, we do have to shut down both registers in order to do it, and cannot ring anything up.
Most of our out-of-towners and night travellers that are just passing through understand. They're like, yeah, OK, fine. They are the cool ones. The ones who pitch a hissy shit fit are the locals, our regular everyday customers who act like the biggest 3-year-olds when they have to wait 5 minutes while we do this. My boss told me, this morning, "Our story doesn't change. You'd think they'd get it by now that we HAVE TO do this."