JustUsBoys.com gay porn forum

logo

Page 14 of 22 FirstFirst ... 913141519 ... LastLast
Results 651 to 700 of 1084
  1. #651
    Chief Meteorologist
    jdcnow's Avatar
    Join Date
    Feb 2007
    Location
    Dallas-Fort Worth
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    5,819
    Blog Entries
    12

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Quote Originally Posted by roadtripboy View Post
    ^ My favorite...there seems to be an urban myth that says if you put your card in one of the store's plastic bags, then use it with bag around it, it will work better. It doesn't. Just go by the bank and ask for a new one. Most banks replace them for free.
    My experience has been that that method has a 50-50 success rate - sometimes it actually works with my customers, and sometimes, the card is too far gone that it doesn't.

    But still folks - your money and financial instruments, such as credit/debit cards, are one of the most critically important things a person can have on their person, and you'd be surprised at how many people do not take good care of said money/financial instruments.



    I think it comes from me spending so many years in retail, but I actually do... "judge" is such a harsh word, but it's the only one I can get to fit here, so forgive me... But I do kinda "judge" people by how they take care of their money/financial instruments. And that's not to say "wealthy" vs. "poor" folks, because that's totally different - how much a person has. But how does a person take care of their money? What kind of care does a person take of what they have in their possession, whether it be a little (poor) or a lot (wealthy). Even if a person doesn't have much, are you taking good and proper care of what you do have? If all you have to your name are five $1 bills, are they neatly folded in your wallet, and you actually know where they are at any given time, or are they crumpled up in a pants pocket somewhere, or god knows where else?

    And on that note of what kind of care a person takes of their money - and I know I have to proceed delicately here, for this next part - but what's up with the ladies who keep stuff in their bra? Really? I guess it is kinda smart, because no self-respecting thief would look there. But can I tell you how many sweaty, nasty, groady dollar bills I've gotten over the last 11+ years, and I just wanna go,

    EEEEEEWWWWWWWWWW!!!!!


    But what takes the cake is...the friend that I housekeep for, his girlfriend is the store manager over a beauty goods/cosmetics store. And she once told me about the woman who needed coin change. So where does the woman go to get the change? Pants pocket? Nope. In her bra? Try again. This woman went down into her panties, right there in the store. Not kidding, dead serious. The store manager immediately told the woman not to worry about the change, we're good, thanks. What'd she have, like a coin bank down there, or what? Roll of quarters, maybe? Just sayin'...

  2. #652
    Chief Meteorologist
    jdcnow's Avatar
    Join Date
    Feb 2007
    Location
    Dallas-Fort Worth
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    5,819
    Blog Entries
    12

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Late last night, I had this one young father come through, with his spoiled-ass young daughter - she was about, say, 7ish or 8ish. I felt bad for him. As he and I began light conversation during me checking him out, he made mention that he was getting his daughter a Nintendo Wii. I mention that I have one as well, and that I'm a huge Super Mario fan. The father also made mention that he had bought her an iPad, and that she doesn't even like it.

    In my mind >> "Really? I wish I could afford an iPad."

    As I ring up the chocolates he'd bought for his wife, he told his daughter that these were Mommie's chocolates, and that she wasn't supposed to have any. He the told me that everything he buys, the daughter thinks she ought to have. To which the little girl chimed in right on cue, "Yep!" I immediately picked up on how truly spoiled this little girl was - OMFG, JUST WOW!!!

    I had no one else behind these two in line, so I figured I'd tell her my personal story, in hopes of getting through to her. For those of you who follow my posts on here, you already know - I come from a small country town with almost nothing, moved to Dallas over a year and a half ago. Got a job, paid off several thousand dollars in doctor bill debt, got a place of my own, I'm in school now. But I told her, that even though I'm enjoying the good life, right now, none of what I have now was handed to me on a silver platter. I worked for every bit of it. I've been with this company for a year and a half, most of it, on the overnight shift, and working hard every night. Nobody waved a magic wand or anything. Nobody said, "Here ya' go!" No. I worked for it all.

    I only hope something I said got through to her. Her father said that when she turns 16, he'll personally get her a job. OMFG, yes, please.

  3. #653
    Back to Creepy Old Fart Yooper's Avatar
    Join Date
    Apr 2007
    Location
    Northern Colorado
    Gender
    Male
    Orientation
    Gay
    Status
    Partnered
    Posts
    5,423
    Blog Entries
    16

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    A bit of background: In case you haven't noticed, it is February. I am in Colorado. Occasionally, stuff that is white and cold falls out of the sky and collects on the ground. It can be slippery.

    For over a week past, the weather-people (on TV, the Radio, the Internet, the newspapers) have all said it 'might' snow today.

    Fast forward to this afternoon.

    My wireless telephone rings. It is the Store Manager.

    "Yooper, we've had a customer complaint. The parking lot is a little slippery."

    I am speechless. Urm, what was she expecting?????

    I reply, "I'll call the Mall Maintenance office right away."

    Later, I found out the complaining customer was wearing 2-inch heels.

  4. #654
    ForeverSingle+Unloveable 72-Jay's Avatar
    Join Date
    Oct 2011
    Location
    (somewhere in colorado)
    Gender
    Male
    Orientation
    Bisexual
    Status
    Single
    Posts
    4,071

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Quote Originally Posted by Yooper
    Later, I found out the complaining customer was wearing 2-inch heels.
    those should be good for at least 2 inches of snow LOL

  5. #655
    Chief Meteorologist
    jdcnow's Avatar
    Join Date
    Feb 2007
    Location
    Dallas-Fort Worth
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    5,819
    Blog Entries
    12

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Quote Originally Posted by Yooper View Post
    A bit of background: In case you haven't noticed, it is February. I am in Colorado. Occasionally, stuff that is white and cold falls out of the sky and collects on the ground. It can be slippery.

    For over a week past, the weather-people (on TV, the Radio, the Internet, the newspapers) have all said it 'might' snow today.

    Fast forward to this afternoon.

    My wireless telephone rings. It is the Store Manager.

    "Yooper, we've had a customer complaint. The parking lot is a little slippery."

    I am speechless. Urm, what was she expecting?????

    I reply, "I'll call the Mall Maintenance office right away."

    Later, I found out the complaining customer was wearing 2-inch heels.
    To quote Gomer Pyle, "Sue-Prise, sue-prise, sue-prise!!!"

  6. #656
    Back to Creepy Old Fart Yooper's Avatar
    Join Date
    Apr 2007
    Location
    Northern Colorado
    Gender
    Male
    Orientation
    Gay
    Status
    Partnered
    Posts
    5,423
    Blog Entries
    16

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Important Disclaimer: I am only speaking for myself and NOT representing any other interest. (Yeah, that's to satisfy the Suits that might see this.)

    Background: Because I'm a pseudo-manager (in larger stores, my position is actually a Manager position and not a 'Lead'...which means I get paid far less than others to do the same job with less help...so my job is more pressurized than people in 'larger' stores), and because my location is a more 'upscale' store, I make sure I dress in full dress code...collared dress shirt, appropriate pants and dress-like shoes...no tie because my job would be dangerous if I was wearing one...and my nametag, along with a RF Telephone and a walkie-talkie attached to my belt...so I look the part, anyway...

    Event: So I'm walking back to 'my' back-of-house area, and see a customer looking at bed pillows. I smile and say hi.

    'Excuse Me,' says the guest, 'Do you work here?' (Instant )

    'How may I be of assistance?' I reply.

    'Can you tell me how much these (she points at a two-pack of pillows) are?'

    (Hmm...there's a 7x5 sign that says 'Designer Brand Twin Pack Pillows, Regular Price $39.99, SALE 50% off, $19.99, use your Credit Card and save an additional 10%)

    'Are you shopping with your Credit Card today?'

    'No, I don't have one.'

    'OK, well, this package is $19.99 on sale for the two pillows.'

    'But I only need one pillow.'

    (Below the twin packs are singles OF THE SAME THING, on sale for $9.99, clearly signed).

    'Well, here are singles of the same pillow, and they're only $9.99 on sale.'

    'But isn't it a better deal to get the twin pack?'

    Gratefully, at this point, a newbie Sales Associate wanders by, otherwise I probably would have begun hitting myself over the head with something much more substantial than the quite handy pillows.

  7. #657
    Back to Creepy Old Fart Yooper's Avatar
    Join Date
    Apr 2007
    Location
    Northern Colorado
    Gender
    Male
    Orientation
    Gay
    Status
    Partnered
    Posts
    5,423
    Blog Entries
    16

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    I'm on the tippy top of a 12 foot ladder changing a light bulb (dressed in my usual attire). At the base of my ladder is a huge steel cart loaded with light bulbs of various sizes. From my lofty perch I see a non-employee approaching.

    Once my light bulbs have been changed and both are working, I climb down. Said non-employee is waiting at the base of my ladder.

    'Excuse me, do you work here?'

    'Yes I do, how may I be of assistance?'

    'Can you direct me to the Men's Underwear department?'

    (I look around, I am standing IN FRONT of a waist-down mannequin form wearing only underpants, with a bulge that 90% of the people on this website would be concerned that if they found it in Real Life, the gentleman would be having a SERIOUS medical condition, and next to that is a poster of a nearly naked guy that has another VERY LARGE bulge in his underwear, plus MANY MANY displays full of various brand-name underwear brands nearby).

    'Well, I think you've managed to find it. May I help you find something in particular?', I reply, still holding two very large fluorescent light bulbs in my hand.

    'No, I'm just browsing, thank you.'

    I am now tempted to BREAK one of the bulbs on my lamping cart and shove the broken end through my chest.

  8. #658
    Hard-up1
    Guest

    Re: retail workers: tell us your stupid customers

    Each and all:

    How many customers do you attend in a day?

    How many customers does your business (your local employer) see in a day's sales?

    How many interactions would you estimate are somehow unpleasant? That includes stupidity, anger, and dishonesty.

  9. #659
    Dimples glasvegas's Avatar
    Join Date
    Jun 2011
    Location
    Australia
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    3,770
    Blog Entries
    10

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    I used to work in a Spanish restaurant and I get a lot of customers asking me "Are you Spanish?", isn't that obvious I am Asian? Some people.

  10. #660
    Hard-up1
    Guest

    Re: retail workers: tell us your stupid customers

    Quote Originally Posted by glasvegas View Post
    I used to work in a Spanish restaurant and I get a lot of customers asking me "Are you Spanish?", isn't that obvious I am Asian? Some people.
    At the risk of turning this into the lame shitstorm that every race thread on JUB becomes, Vince, race is a really variable definition. In some uses, it refers to the nationality, so you could be a Spaniard.

    For others, it represented genetic groups that shared certain physical traits, including skin color. That broke mankind into Mongoloid, Caucasoid, Negroid, etc. Those groupings fell into disfavor.

    Even so, using Asian doesn't really connote a racial group. Asia has Indians, Chinese, and Caucasian populations. We probably use the term "Asian" to keep from referring to a race, ironically.

  11. #661
    Chief Meteorologist
    jdcnow's Avatar
    Join Date
    Feb 2007
    Location
    Dallas-Fort Worth
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    5,819
    Blog Entries
    12

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Quote Originally Posted by glasvegas View Post
    I used to work in a Spanish restaurant and I get a lot of customers asking me "Are you Spanish?", isn't that obvious I am Asian? Some people.
    I understand your point completely, and I go through the exact same thing at my supermarket with people thinking I'm Spanish, and in fact getting angry at me when I tell them I'm not, and that I don't know what I am.

    I've had people literally tell me, "Well, you're lying. You ARE Spanish!" "Why don't you speak Spanish? You look like me!"

    I am a very patient man - you have to be, in a customer service job dealing with the public. And I've done this all of my adult life - over 11 years - it'll be 12 this coming Thanksgiving. But even I have admit - It's literally taken every ounce of patience and professionalism not to just turn around and just bitchslap the holy hell out of some of these people. I get called a lie to my face when I tell these people I don't speak Spanish. I actually flunked Spanish in high school, and might just still have the old report card at my mom's house to prove it. I am informed by people I have never met before, who seem to apparently know everything about me, and these people tell us what we are. And there's not a good goddamned thing we can say in return, except "Thank you, have a nice day!"

    There's this one young black guy at my store, he's a cashier during the day. He catches the same hell I do from customers. Why? Because even though he is straight "Family Matters", "Cosby Show" jet black, his name happens to be Carlos. And these idiots basically take one look at his name tag and assume all this information about him, based solely on what his name happens to be.

    It is willfully and belligerently attempting to make us into something we are not, just to suit their need to categorize, index and pigeonhole everyone and everything. And after hearing it over and over and over and over again, day in and day out, it gets old and it gets old fast. It is demeaning. It is objectifying. It is disgraceful. The prosecution rests.

  12. #662
    JUB Addict EuroSoccer's Avatar
    Join Date
    Apr 2012
    Gender
    Male
    Orientation
    Bisexual
    Status
    Open Relationship
    Posts
    1,312

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Quote Originally Posted by glasvegas View Post
    I used to work in a Spanish restaurant and I get a lot of customers asking me "Are you Spanish?", isn't that obvious I am Asian? Some people.
    Europe is multicultural and multiracial, have you been here recently?

  13. #663
    Sex God travis82's Avatar
    Join Date
    Feb 2013
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    509

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    I used to work at this video store in a shopping mall.

    If anything is missing from the store, I have to pay for it. I felt it isn't very fair to me. My salary as a retail worker is already miserable.

    Once I was busy attending to customers, I didn't realise somebody stole a blue-ray dvd.

    In the end, my manager insisted that I fork out money from my own pocket to pay for that stolen dvd.

    And yes, I paid for that stolen dvd even though I never stole anything from that store.

  14. #664
    Hard-up1
    Guest

    Re: retail workers: tell us your stupid customers

    Quote Originally Posted by travis82 View Post
    I used to work at this video store in a shopping mall.

    If anything is missing from the store, I have to pay for it. I felt it isn't very fair to me. My salary as a retail worker is already miserable.

    Once I was busy attending to customers, I didn't realise somebody stole a blue-ray dvd.

    In the end, my manager insisted that I fork out money from my own pocket to pay for that stolen dvd.

    And yes, I paid for that stolen dvd even though I never stole anything from that store.
    Making a clerk stand by the transactions (Cash Short and Over) is a normal practice. In contrast, to hold a clerk accountable for shoplifting is probably something you could win about in court.

    Talk to a lawyer. Talk to the ACLU. Talk to the Better Business Bureau. Talk to the firm that OWNS your mall. Do not accept this.

    Be ready to switch jobs.

  15. #665
    Chief Meteorologist
    jdcnow's Avatar
    Join Date
    Feb 2007
    Location
    Dallas-Fort Worth
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    5,819
    Blog Entries
    12

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Actually I've heard of retailers doing something identical to Travis82's situation.

    In the town I come from, there is a convenience store that still to this day does this - if someone gets gas and skips off without paying, ***the clerks*** are financially responsible for covering the loss. And if that means getting your paycheck docked, then so be it. So then, if someone got $30, $40, or more in gasoline unpaid for, the clerk(s) on duty at the time are responsible. Management will not look at or care if they got busy, or if they were doing something else, etc. Someone steals, YOU are responsible, because YOU were on duty at the time the loss happened.

    You'd be surprised at the outright shady business practices the retail profession is allowed to get away with. This is one ugly business.

  16. #666
    Chief Meteorologist
    jdcnow's Avatar
    Join Date
    Feb 2007
    Location
    Dallas-Fort Worth
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    5,819
    Blog Entries
    12

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    OMG, I ran across this on a Tumblr blog I follow...


  17. #667
    JUB Addict
    Join Date
    Sep 2007
    Location
    Philadelphia
    Orientation
    Gay
    Status
    Single
    Posts
    1,575

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Loved reading some of these stories. It's hard to believe that there are people like this out there shopping around. I retired from the phone company and I really should write a book on some of the people that I came in contact with over the past 24 years. I went into their homes and you wouldn't believe some of the things that I saw. I usually tell stories at my dinner parties and sometimes they can't believe it either. Thank goodness the "public" is out there shopping so that we have a job!

  18. #668
    Chief Meteorologist
    jdcnow's Avatar
    Join Date
    Feb 2007
    Location
    Dallas-Fort Worth
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    5,819
    Blog Entries
    12

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    I just came across this on Tumblr.



    To the person who originally made this - whoever and where ever you are, thank you.

  19. #669
    Huntneo(PT)
    Guest

    Re: retail workers: tell us your stupid customers

    ^ love it.

  20. #670
    whitedavo
    Guest

    Re: retail workers: tell us your stupid customers

    I generally like to leave my "unfortunate" customer stories at work so that I can relax at home but one in particular still strikes me as someone being too dumb to function.

    I had a woman literally screaming over the phone about how she needed to get "the w i f i". I asked her if she had WiFi and got silence. I asked her if she knew what Wifi was and got silence. I asked her why she called about something she doesn't need, doesn't have, doesn't pay for, and doesn't know about. She told me she would call back, but predictably never did because she must have realized just how unfathomly dumb she was.

    The most common complaint we get is about cellular reception. People amaze me when they can't grasp scientific concepts bigger than themselves. Cellular uses invisible waves. The fact that you can't understand that means I'm not even going to touch on building materials, visibility, network performance, etc.

  21. #671
    Chief Meteorologist
    jdcnow's Avatar
    Join Date
    Feb 2007
    Location
    Dallas-Fort Worth
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    5,819
    Blog Entries
    12

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Quote Originally Posted by whitedavo View Post
    People amaze me when they can't grasp scientific concepts bigger than themselves.
    Try concepts, period. Examples...

    Huntneo, you should appreciate this one having worked in the local TV station business yourself. Here in Dallas, one of the local news stations has a daily segment on its news called "Viewers' Voice", in which they read viewer comments on news stories the station ran in the past few days/week. Several weeks ago, one evening, the station ran an evening program from the network it's an affiliate of, that one viewer didn't agree should be ran. The viewer literally wrote in, basically, "Well, can't you just not run that show?" The news anchor politely and professionally shot down the viewer's queston. (Paraphrasing his answer...) The station (I won't mention which one) happens to be directly owned by the network it's an affiliate of. So, except in times of news emergencies - local breaking news or severe weather, when the station needs to interrupt regular programming - the station essentially has NO SAY-SO AT ALL in what is put on their air - it's all controlled at the network level out of New York. Basically it's defense of, "We just work here and we just do what we're told." And, pretty much, the news anchor was exactly right.

    Me, myself, at my store, the week before I went on vacation... This guy comes in, about 5am-ish. Looking for some glasses. I showed him to the section in our pharmacy, where we keep them - basically, this side of an endcap - we're one of the small supermarket-class stores, not the big box supercenter-class stores everyone is used to. So he asked me why we don't have a bigger selection of reading glasses. I politely told him, it's because when this store was built, this is the amount of physical space allocated to reading glasses. Why, he asked. I continued to politely tell him, "Because when corporate designed this store, this is how they laid everything out." He scoffed in disbelief.

    No sir. I'm intentionally withholding glasses from you just to amuse myself. Because it's 5 in the morning, and there's nothing better for me to do except straighten shelves and actually do my job and what it is I'm actually supposed to be doing right now. It is so hard to be diplomatic sometimes, when people are basically asking you why the sky is blue, and they're honestly expecting a 1st grader-level answer.

  22. #672
    Chief Meteorologist
    jdcnow's Avatar
    Join Date
    Feb 2007
    Location
    Dallas-Fort Worth
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    5,819
    Blog Entries
    12

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    So I had this one guy come in and try to use our Coinstar machine. Thing is, he didn't read the screen before he stuck his money in. So then, he interrupts me while I'm in the middle of ringing up another customer, and I politely help him get his coins out of the entry slot. All because he didn't read the damn screen before he put anything in. I literally took a pic of said screen with my cell phone...



    All his trouble could have been avoided by simply looking up and paying some friggin' attetion. How do some of these people make it this far in life? I'm just sayin'...
    Attached Thumbnails Attached Thumbnails 2013 03 05 - 23 23 23 - Coinstar.png  

  23. #673
    Chief Meteorologist
    jdcnow's Avatar
    Join Date
    Feb 2007
    Location
    Dallas-Fort Worth
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    5,819
    Blog Entries
    12

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Highlights and some VERY low lights from the past couple of weeks.

    When I answer the phone, I always do so by saying, "24-Hour (Name Of Store Here) Grocery Store (to differentiate us from our supercenter counterpart, as when most people think of my company, they think of the big-box supercenter stores) in (City Name Here). Good evening, this is Joseph, may I help you?"

    The variety of Caller Replies >> "Uh, yes, are y'all still open?" "What time do you guys close?" "Are y'all open 24 hours?"

    Although the are somewhere between funny and annoying to hear (One of my biggest personal pet peeves is having to repeat myself on ANYTHING to ANYONE. We sell Q-tips you can clean your ears with, if you'd like.), I don't mind them so much anymore - I've found out that some of the newer supermarket-class stores my company is opening up around Dallas County are in some of the more kinda dangerous neighborhoods, and so some of those newer stores have been placed on a 6am-Midnight schedule and are not open around the clock like my store is.

    There was the one drunk couple from last night, "Can you buy beer on a food stamp card?" Bitch, please! /facepalm...



    There was this one girl last week who came in, who manage to hit on me and at the same time, call me old. This woman walks up to my line complaining that it's cold in the store. So, what I felt as a measure of providing good customer service, I volunteered to offer her my jacket to wear for a few minutes. "Oh, no, you're very sweet, but thank you!" As I continue ringing this guest up, I'm telling my overnight manager which evening cashiers leave at what time, and he gives me instructions on what he wants done. I see one of the evening cashiers pass by, and I reiterate to him, "Mr. (Name), you're here until Midnight. Make sure you have all the returned merchandise put back on the shelf before you go home, please."

    The woman >> "You must really like your job. You're good at it."
    Me >> "Yes, it's nice."

    I chalk that up to 11 years experience, plus - I know I'm in the city - different and superior style of clientele than when I was in the country. Superior, in that they expect a lot more from the stores and businesses they patronize. Plus, when I speak, I know that I need to sound somewhat polished and upscale when speaking to customers. My company especially has a long-standing bad reputation of bad service and people do view us as, frankly, well, rude and somewhat unintelligent. I'm trying to change that image one customer interaction at a time.

    So this woman's debit card declined - it had expired November of last year. "Not a problem," I stress gently, to diffuse the situation. She then says she needs to go to her car to get her other card. That's fine, I tell her. She returns and thanks me for being so nice. She told me that she liked my style, then asked me how old I was. Being able to read people pretty well, I could tell she wanted to go farther than she did, but I think she was waiting for me to make the move.

    "30," I say.
    "Oh, I don't know whether that's young or old."

    I simply continue to smile and nod on the outside. On the inside...


    Even if I were straight, Aaannnddd No. Now, I know I have to hurry up and find a boyfriend. I'm old, now.
    Attached Thumbnails Attached Thumbnails Hipster Cat Is Not Amused.png  

  24. #674
    JUB Addict roadtripboy's Avatar
    Join Date
    Sep 2008
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    1,910

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    So, this isn't a stupid customer story just a thought I had this afternoon while ringing up some women's wear. Since I started working at the supercenter I've had my hands on more women's bras than I've ever handled in my entire life.

  25. #675
    Chief Meteorologist
    jdcnow's Avatar
    Join Date
    Feb 2007
    Location
    Dallas-Fort Worth
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    5,819
    Blog Entries
    12

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Well, highlights and low lights from the past couple of weeks...

    >> I love some of the guys the come in. Two of my favorites are this one guy - this gorgeous blonde country boy-type who's actually a firefighter with one of the local fire depts...


    The other is this guy who comes in does so late at night. Imagine a guy with a face kinda like Dustin Zito (familiar to all - don't post pics) in glasses, a haircut that's short-cut, but shaggy, and kinda curly, but not so much. But his body. Dear god his body! His body is, like, thick, and chiseled, and omfg!! His arms are like this work of art, and it doesn't help that he comes in this skin-tight white muscle tank top, so you can see EH VUH REE THING!!!!!! I love thick, really built guys. This guy is beyond built!

    The sexual frustration inside my head...


    >> Now for the low lights - very low indeed. What is with customers who actually get mad when you try to help them - I kid you not. Early this morning, I heard the alarm at self checkout go off. So I immediate go up there to see what the issue is - This woman bought a Sharpie permanent marker - an age-restricted item. She asks what was age restricted. The markers, I say. She scoffs, "Oh, my God." I go over to approve the sale of the item, and the screen freezes. I immediately offer to pull her to a regular register. Most customers, in fact - most of my store's clientele would love for an employee to step in and help. Not this lady. Then, when I ring the stuff back up again, the sharpies come up over $3+. She looks at me like I had jacked up the price on her. "No, it was $1-somthing." I just let her have it and void it off. I just turned the other cheek in closing, "Ma'am, you have a blessed day..." (What I thought afterwards - "...because honey, you need one.") What a grouch!

    Retail rule #7 - The ruder people are, the nicer, sweeter, and more polite you get right back. It aggravates the hell out of them.

  26. #676
    JUB Addict roadtripboy's Avatar
    Join Date
    Sep 2008
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    1,910

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    ^ I totally agree...I'm so nice to rude people it must make their teeth ache. Entertains me no end.

  27. #677
    counterspade
    Guest

    Re: retail workers: tell us your stupid customers

    Today, around 2 PM, I was working on some 'picks' for the department — stocking out-of-stock items that the system shows we have, but don't have (if that makes any sense). I hear the bicycle rack metal clanging, so I walk over there to see if it was our assembler adding bikes to the rack, or if it was a customer in need of assistance. As I turn the corner, a punkass guy, about my age, is riding a child's bike up and down the aisles, dodging people walking in his path. I kindly, yet sternly ask the gentleman to get off the bicycle, as it's store policy that they can not be ridden inside for liability issues, not to mention it's a safety hazard. He responded, "well, I was just testing it." I politely, yet in a more annoyed voice tell him that he needs to get off the bike, and walk it to the register if he wishes to purchase it. He proceeds then to say, "man, fuck you, you faggot," hop back on the bike, and ride away from the department. I watch him for a minute, then start walking after him...then notice he's headed to the front door, so I start running after him, to see he turns into the Customer Service department. I made mention of it to our Theft Protection officer in the store to keep an eye on him.

    When we're busy, I'm a backup cashier, and was called to help check customers out shortly after that. I have this very sweet woman come through my line and hand me a WIC check. No problem at all, however, if anyone's done WIC in Florida, it's not as easy as swiping a debit card. So it takes a lot of button pushing, writing and verifying the items are correct. We're blazing through it, and this elderly gentleman behind the woman bellows, "can you go any faster?! Jesus Christ!" I politely explain to him that I'm processing a WIC transaction and that I'll only be a few more minutes. He shuts up, I finish the transaction with the woman, and when it's his turn, I instinctively ask, "hello, how are you this (morning, afternoon, evening, etc.)?" He replies, "I would have been better if you weren't so damn slow. Largest retailer in the world and they have shit cashiers." I apologize to him, when in all reality I wanted to clock him upside the head with the price gun I was holding to scan the pack of water in his cart. I finish ringing him up, ask him if he'd like to make a donation to an organization we're apart of, to which he scoffs, "no." He pays, I thank him for shopping with us, and he leaves. I see him thirty seconds later ranting and raving to the Customer Service Manager at the Service Desk, pointing at me. I give him a scowl, then a smile, and proceed to extend my customer service to my next customer, who started to banter with me about his attitude.

    I love my job, but my customers are some of the most ignorant and rude people I've ever had the misfortune to serve. Not all, of course, but many.

    Another example is: I take my lunch break. It's one thing for a customer to ask me a question about where a certain item is located. It's another thing for a customer to berate me, lunch in hand, as to why I'm not wearing my name badge, which I unhook from my lanyard when I am off the clock walking on the sales floor. Seriously? I explain, "ma'am, I'm on my lunch break. I take it off to avoid having to answer questions that take away the time I'm given." I walk away. She starts bitching about something, to which I didn't bother to respond to.

    Lastly, this was this evening when I was leaving. I was walking with a co-worker, both of us off the clock, on our way to the self checkout lanes to pay. Being the gentleman that I am, I extend my arm, signaling that she can go ahead of me. I step behind her, and this lady shouts behind me, "oh, so you won't let me go in front of you, too? Some (company name) employee!" My co-worker and I both look at her like she's lost her mind. I step back and motion my arm for her to go, saying, "I'm sorry, here you are." She proceeds to plop her items on the belt in a big huff, and I turn around and go to the open self checkout lane right behind me, that she could have gone to the entire time.

    I give many of my customers the benefit of the doubt. Given the area I live in, they're either very ignorant because they're uneducated hicks or they're elderly citizens set in their 'ways' of how they believe they should be treated.

    Oh and Heaven's forbid I should ever make the mistake of going into another store in the area (the same chain), wearing my uniform. I had to do that since the other store was in the area of where I was running errands after work. I walk in, start shopping and was stopped by four people asking where certain items were. I explain to them that I don't work in the store, but I motion that I believe they're in 'this' location (my store's layout is completely different). They scoff at me for being 'in uniform' while at the store and one of them wanted to speak to my manager. My logic is, I don't work there, yet I work for the chain, so I'm entitled to be an ass, yet bow to their command.

    "I just told you I don't work here, I don't know the manager, but I'll find you one if you're that pissed."

    Not doing that again; I'll make an effort to change my shirt at least next time. -_-

  28. #678
    Chief Meteorologist
    jdcnow's Avatar
    Join Date
    Feb 2007
    Location
    Dallas-Fort Worth
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    5,819
    Blog Entries
    12

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    ^ Counterspade, Thank you very much for your private message. I will be getting back with you in detail ASAP. But in the meantime, the short answer I can tell you now is this - Sometimes the grass is greener on the other side, and sometimes that's actually just mold. The old adage, "Be careful what you wish for..." absolutely fits here. Will get back with you soon. TTFN!

  29. #679
    Chief Meteorologist
    jdcnow's Avatar
    Join Date
    Feb 2007
    Location
    Dallas-Fort Worth
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    5,819
    Blog Entries
    12

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Quote Originally Posted by counterspade View Post
    When we're busy, I'm a backup cashier, and was called to help check customers out shortly after that. I have this very sweet woman come through my line and hand me a WIC check. No problem at all, however, if anyone's done WIC in Florida, it's not as easy as swiping a debit card. So it takes a lot of button pushing, writing and verifying the items are correct. We're blazing through it, and this elderly gentleman behind the woman bellows, "can you go any faster?! Jesus Christ!" I politely explain to him that I'm processing a WIC transaction and that I'll only be a few more minutes. He shuts up, I finish the transaction with the woman, and when it's his turn, I instinctively ask, "hello, how are you this (morning, afternoon, evening, etc.)?" He replies, "I would have been better if you weren't so damn slow. Largest retailer in the world and they have shit cashiers." I apologize to him, when in all reality I wanted to clock him upside the head with the price gun I was holding to scan the pack of water in his cart. I finish ringing him up, ask him if he'd like to make a donation to an organization we're apart of, to which he scoffs, "no." He pays, I thank him for shopping with us, and he leaves. I see him thirty seconds later ranting and raving to the Customer Service Manager at the Service Desk, pointing at me. I give him a scowl, then a smile, and proceed to extend my customer service to my next customer, who started to banter with me about his attitude.
    OMG, I remember when I first got out of high school, and my very first job was at a Kmart Supercenter. I still remember when Texas had those paper check format WIC vouchers. Every item had to be its own transaction. You had to ring the item (or copies of that exact item), look on the WIC voucher, verify the item, and the quantities of that item. Then, you had to validate the WIC voucher through the check/receipt printer. Then move to the next item in the purchase. Different items MUST be different transactions. Different types or sizes of the same item (say a gallon and a half-gallon of 1% milk) WERE REQUIRED to be two separate transactions, because WIC made you account for EVERY SINGLE LAST ITEM! A customer with a large purchase could literally take an hour to check out.

    I remember those WIC vouchers well. Royal. Pain. In. The. Ass.

  30. #680
    JUB Addict roadtripboy's Avatar
    Join Date
    Sep 2008
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    1,910

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    To the guy in my check out line today...I CAN HEAR YOU when you whisper to your wife "He's Queer".

    It just amazes me the number of people who have personal conversations in front of me, like I'm not there. Now to truthful, there IS almost always a second track running in mind. Sometimes it's just music...but it keeps me sane in my mind numbing job.

    To all those folks who claim I can hide the fact I'm gay if want...you're wrong. It appears all you have to hear is voice and you'll know. And no, I won't be adding my voice to the "record your voice" thread.

  31. #681
    Chief Meteorologist
    jdcnow's Avatar
    Join Date
    Feb 2007
    Location
    Dallas-Fort Worth
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    5,819
    Blog Entries
    12

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Quote Originally Posted by roadtripboy View Post
    It just amazes me the number of people who have personal conversations in front of me, like I'm not there.
    Having done storefront retail for what will be 12 years at Thanksgiving, I can tell you that I just listen and I've gotten particularly good at people-watching. I find it to be quite entertaining. I can smell the couples who are having issues and problems a mile away. It's funny though - When I have couples customers in front of me, especially, I always tell the men - "From almost 12 years of being in customer service, the smartest two words in the English language are, 'Yes, Dear.'" That line alone instantly scores me brownie points with their wives/girlfriends, who then turn to the guys like yeah, even the cashier knows...

    I've also seen many a mini-soap opera play out right in front of me. There was the man who got served with divorce papers in my checkout line, when I worked for Walmart in the early 2000s. When I worked for Kmart Supercenter, there was the woman who played switcheroo with the price tags one Saturday night and I busted her. At Dollar Tree, there was the older gentleman crossdresser - actually a very nice guy. He would come in with his grown daughter (a few years older than me) and they would shop around. Sometimes he would come in drag, sometimes he would come dressed as a man. But when you saw him dressed as a woman, you honestly couldn't tell that she was really a he, until he started talking.

    I don't view my relationship to the customers in front of me as me being in the background of their foreground. I instead view it as free entertainment.

    If you've ever seen the old HBO series "Taxicab Confessions", I prefer to think of my job as "Cashier Confessions".

  32. #682
    Slut vater292's Avatar
    Join Date
    Oct 2011
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    202

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Part of my job is technical assistance. I took a call today and the guy starts off,

    "Hi, I am looking for nude models"
    I am like " What!!" While starting to laugh.
    He then asks if I am one of my colleagues
    I tell him "No, but but this is starting to make sense now"
    He says "Sorry I thought this his direct line. Sorry about that."
    " No worries, thanks I needed the laugh."
    I then go tell my colleague someone on the phone is looking for a nude model. He started laughing and knew who I was talking about.

    That definitely made my day. Was really glad I answered that call.

  33. #683

    Re: retail workers: tell us your stupid customers

    I have a customer who has a relatively high end phone complaining about it being slow and locking up. I tell him that they work just like computers and that the more you pile on, especially programs that always run, the slower it'll be. He doesn't believe me and goes on to say that he pays his bill every month (on time?) and doesn't want a phone that runs slow. I attempt to tell him in a different way why it's slow. I tell him that unless he wants to remove apps he doesn't need or learns to use it better, he'll run into the same issue. I tell him that he can always reset the phone and start over. He tells me that resetting the phone only works until he puts everything back on. HOW ARE YOU NOT CONNECTING THE DOTS? He tells me I'm giving him the runaround and asks for a manager. My manager tells him the same thing. He still doesn't get it.

    I have a co-worker who despite having no knowledge on the subject and not even being really all that good at his job, always tries to tell me how to do mine. One instance in particular is that his cousin, LIKE EVERYONE ELSE, has been having problems with the network. I don't know if he thinks we're just making it all up but he says that there must be something wrong with his phone. How many times an hour do we tell customers this and have proof and you just happen to have the superior wisdom? You know what the problem is? THE NETWORK.

  34. #684
    rip Angalifu
    zoltanspawn's Avatar
    Join Date
    Oct 2005
    Gender
    Male
    Orientation
    Gay
    Posts
    4,962
    Blog Entries
    8

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Lady, I know you weren't happy with your meal today. We did what we could to make it up to you.

    But we didn't offer to comp the meal. So when you didn't pay the full amount of your bill, that was called "stealing."
    “Why is it that we rejoice at a birth and grieve at a funeral? It is because we are not the person involved.” ~ Mark Twain

  35. #685
    Back to Creepy Old Fart Yooper's Avatar
    Join Date
    Apr 2007
    Location
    Northern Colorado
    Gender
    Male
    Orientation
    Gay
    Status
    Partnered
    Posts
    5,423
    Blog Entries
    16

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Not exactly a stupid customer, but close enough for this thread:

    Some of you know I've moved to a much larger regional mall (which I loathe, another story altogether). My receiving dock is next to a busy receiving dock for the food court and a number of other specialty shops. For some reason, the managers/owners/contractors think my dock is a parking zone, not realizing that I get 4-5 various deliveries daily, usually on 53' trailers which require the use of my receiving doors.

    Today, a store in the mall which shall remain nameless (but it sells Ladies' undergarments and their initials are VS) was shipping out a bunch of old fixtures and getting in new ones via a series of U-Haul trucks Anyhow, one of these U-Hauls decided to park after they emptied their load diagonally across all three of my loading bays. I had two deliveries/pickups stacked up.

    Tracked down the culprit, and she moved the truck...directly in front of my only open door. Tracked down the culprit again and asked her, politely, to please park her truck somewhere else.

    "Well, where should I park it? Its a big truck!" (it is the 16 foot size, barely larger than a regular pickup truck)

    I replied, "Umm, maybe the Parking Lot?"

    To which she got really mad and stormed off, got into her U-Haul and flipped me off.

    Ask a stupid question, get a stupid answer.

  36. #686
    JUB Addict
    Join Date
    Aug 2004
    Location
    Seattle
    Gender
    Male
    Posts
    4,695
    Blog Entries
    16

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Today I had a lady call our department asking how to hook up her tv to her dvd player and was complaining she couldn't get any picture.

    I asked her if she was able to get any signal through the TV to see if it was working, either cable RCA or hdmi etc. and she said, "dont you have to pay for that, like Comcast?"

    She went on to say the screen was blue and that she found the TV near a dumpster outside, and that is how she finds all her tvs, saying "they always work".

    Knowing this phone call wouldn't lead to a sale, i told her she should consider why the TV was near the dumpster to begin with and unless she wanted to buy a tv from me - I wasn't there for that.

    Another disrespectful thing customers do is ask "can i get the password for your computers" or "do you know the password to your tablets". Im gonna start saying Yes/No until people learn how to communicate.

    What would be the point of giving out the password? (And nobody even knows how to use Windows 8, that's why we haven't sold more than 5? laptops this whole year.)

    Another thing they do is ask to use the phone, or ask to use something to charge their phone. We cant do that, because then the entire town will come in knowing that we charge peoples phones or let them use our phones. Those that abuse the business make things worse for everyone else.


  37. #687
    JUB Addict
    Join Date
    Aug 2004
    Location
    Seattle
    Gender
    Male
    Posts
    4,695
    Blog Entries
    16

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Quote Originally Posted by roadtripboy View Post
    To the guy in my check out line today...I CAN HEAR YOU when you whisper to your wife "He's Queer".

    It just amazes me the number of people who have personal conversations in front of me, like I'm not there. Now to truthful, there IS almost always a second track running in mind. Sometimes it's just music...but it keeps me sane in my mind numbing job.

    To all those folks who claim I can hide the fact I'm gay if want...you're wrong. It appears all you have to hear is voice and you'll know. And no, I won't be adding my voice to the "record your voice" thread.
    that is so incredibly rude. you should have asked the wife how he knew what queer sounds like.


  38. #688

    Re: retail workers: tell us your stupid customers

    I love this thread.
    http://www.justusboys.com/forum/signaturepics/sigpic216959_1.gif

  39. #689
    JUB Addict roadtripboy's Avatar
    Join Date
    Sep 2008
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    1,910

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Quote Originally Posted by evanrick View Post
    that is so incredibly rude. you should have asked the wife how he knew what queer sounds like.
    I never thought of that. Thanks for the great idea. If it ever happens again, I'll do just that.

  40. #690
    Chief Meteorologist
    jdcnow's Avatar
    Join Date
    Feb 2007
    Location
    Dallas-Fort Worth
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    5,819
    Blog Entries
    12

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Well, things are working out at my new store, and it's a lot less stressful than Wally World.

    But these shoplifters and the people who try to get one over absolutely kill me! What really and truly absolutely amuses me is how people who've hit that store before see me - the new guy, and automatically think, easy pickings.

    Exhibit A - Early this morning/hella-late last night, right before I go to lunch, this older woman comes in, with her college-age son, who's actually quite gorgeous, and, I suspect, gay as a $3 bill . The poor guy is hurt and hobbling around asks me for what I take for foot pain - turns out during a traffic stop yesterday, the guy alleges that a cop stepped on his foot and hurt it severely. I tell them what works for me - those Absorbine Jr menthol pain patches from the dollar store, and just plain 500mg Tylenol. The guy buys some otc pain meds, Motrin, I think, and his mom's pads (not kidding), and walks out of the store, nagging his mom to hurry up. The mom sees these dresses we have that she likes. She then blurts out that she'll have to wait to get them until the food stamp money comes in on her card (think of a short, petit Thelma Harper from Mamma's Family - no shit!) She then proceeds to pick out the dresses she wants and stash them down off in the center of the Scott toilet paper display pallet between the clothes rack and the front door.

    Then my next customer comes in and wants cigarettes, and it's all I can do not to just die laughing. The next customer immediately hears the woman ranting and raving as she's stashing the clothes and just smiles. I whisper to him a thank you for him coming in, and that it was the perfect diversion. I mean, this woman is literally making a scene of herself shouting in a hillbilly voice that I don't see her doing what she's doing, and that she can't afford the dresses, as she continues stashing these sun dresses down off into this toilet paper display. Mind you, this was all at the front door, where there's a security camera and a monitor with a big red sign that says "Providing Savings and Security - Video Recording In Progress." And it's right in front of the front entrance - most stores have these cameras with the monitors showing a live feed off the camera, just to show that you are live in real time and being taped! I let my manager know and the morning relief cashier, as well, just to be on the lookout for her.

    Exhibit B - The people who are looking at me, as I look right at them, as they try to jack a beer off the shelf! Really, people? You're going to steal from my store with me looking dead at you?

    Exhibit C - What is with the people who come to a retail store to buy cigarettes and honestly don't understand why I'm carding them, and they didn't bring their license with them.

    <-- Read, dammit, read!

    Honestly, these people are somewhere between aggravating and entertaining.

  41. #691
    Chief Meteorologist
    jdcnow's Avatar
    Join Date
    Feb 2007
    Location
    Dallas-Fort Worth
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    5,819
    Blog Entries
    12

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Well, in almost 12 years of this line of work, I have been a great many things, but hustled and propositioned to actually buy drugs off a dealer hasn't been one of them. Until now. /WTF...

    Ever since my foot surgery, not a day goes by without some form of pain in my feet. Most of the time, it's minor to moderate - a 2, 3, or 4. But sometimes it'll get to a 5, 6 or 7, to where I can barely stand it. Sometimes this happens at the register with me in front of customers, and there's not a damn thing I can do about it, except suffer through it as best I can until finish with the customers in front of me at the time. Such was the case this morning. My pain started acting up again, and I could barely stand up. A male customer asks me what's wrong. I simply am honest with him and tell him the truth - a few months ago, I had foot surgery, and I've been in pain ever since.

    He then proceeds to hell me - in front of the next customer behind him - that he's got some hydrocodones that'll make me "feel so good". I keep telling him "No thanks, no thanks, no thanks," to try and fend him off. Meanwhile inside my head, "No you just did not!!!!!" Really? Seriously? /Facepalm...

  42. #692
    4h30 MakeDigitalLove's Avatar
    Join Date
    May 2013
    Location
    Voorhees
    Gender
    Male
    Orientation
    Gay
    Status
    Partnered
    Posts
    2,470

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    One of my Cashiers told a man to "Have a nice day" when finishing the transaction. He snapped back by saying "Don't tell me how to live my life."

  43. #693
    I love the way you laugh. Thynight's Avatar
    Join Date
    Dec 2007
    Gender
    Male
    Status
    Single
    Posts
    7,190

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Quote Originally Posted by MakeDigitalLove View Post
    One of my Cashiers told a man to "Have a nice day" when finishing the transaction. He snapped back by saying "Don't tell me how to live my life."


    I like that. lol
    I couldn't get my mind off you all day.
    ~~~~ ~~

  44. #694
    Chief Meteorologist
    jdcnow's Avatar
    Join Date
    Feb 2007
    Location
    Dallas-Fort Worth
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    5,819
    Blog Entries
    12

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Quote Originally Posted by MakeDigitalLove View Post
    One of my Cashiers told a man to "Have a nice day" when finishing the transaction. He snapped back by saying "Don't tell me how to live my life."
    Wow. Just wow.

  45. #695
    Chief Meteorologist
    jdcnow's Avatar
    Join Date
    Feb 2007
    Location
    Dallas-Fort Worth
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    5,819
    Blog Entries
    12

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Highlights and some VERY low lights from this last work rotation at my store... And where ever you are, Huntneo (in this world) and Lefty (in the next), these are for you, as I know how much you both loved these stories.

    The good...
    Not a "stupid customer", but a good one for a change. This guy comes in - beautiful creature - big guy, a little taller than me, muscles and just wwwoooooowww. The most beautiful brick shithouse you ever saw, omg! He mentions the fact that he's tired and has a long day ahead (I'm professional and don't say it, but I would have LOVED to offer my bed! ) He mentions that he needs to go to the VA Hospital in South Dallas to set up his medical benefits from being in the Army. I mention the fact that I housekeep for some friends of mine who are both former military, and when they have trouble getting something done in that hospital, they go to this specific person in the Patient Advocacy Office, first floor, in the Pharmacy/Lab wing, next to the Lab. I wrote the Patient Advocacy Office rep's name down and her office's location on blank receipt paper and gave it to him. He was so grateful for the tip, and shook my hand. I'm thinking, "I am NEVER washing this hand ever again!" He was just gorgeous!

    The bad...
    In our August sale paper ad, we have the Purex laundry detergent, either powder, liquid, or the little square packets, and it's all buy one at regular price, get 2 free. It was a great sale, great price. And then this woman. We have this woman who comes in our store - even management can't stand her. She's a habitual defrauder - coupons, rain checks, etc. She is one of those customers that makes it her life's work to try and get one over and get something for nothing. So you have to watch her. Even management can't stand her. She once tried to get 10 of the $10 diabetes blood test meters and use coupons to where she'd get them all free, and we'd end up owing her money. The manager I work with put a stop to that promptly.

    So she comes in Saturday night, August 31st with the sale paper ad. It's the last day (the last hour in fact of the sale, just before Midnight, so of course we're out), and she wants me to write her a rain check. OK fine, I write her a rain check. So I make out the rain check, and I ask how many would she like. (For rain check merchandise, we can hold the stuff in our backroom and call the customer when it comes in. That way, we don't inadvertently put it on the shelf to sell, when we've already promised a sale price of that item, and a specified quantity to that customer.) So I ask her for how many she would like, and she acts like I just aggrieved her by asking her that simple question. "Oh, I don't know, I really don't," she said in an annoyed tone. I am polite, but firm, "Ma'am, I have to have a specific quantity. 12 sounds good?" She settled for 12. Even though the ad does not say a limit, we as the retailer do reserve the right (except where prohibited by law) to exercise a limit, to be fair to every customer of ours who wanted a specific item, to make sure that everybody gets some. This woman is literally the type of person that, if you got in a whole 18-wheeler truck shipment of nothing but Purex laundry detergent, she would want the whole damn truck for the buy 1 get 2 free price, and she would want you to deliver it to her house, rules and regulations be damned. She will rob you blind if you let her. Just no. And I passed it along to all store staff and management agrees with me on this - to be fair to all the customers we wrote rain checks to, I was absolutely right to limit her to a set quantity of 12.

    The ugly...
    This week has been nothing but attack of the shoplifters!!! Just wow... My manager and I had to stop work Monday night for literally an hour, just to follow this woman in our store, through our cosmetics wall. She would sit down on the floor with her purse inside her shopping basket next to her, and try on nail polish and make up, Plus, with her purse inside her hand basket, we couldn't be sure if she was actually trying to load up and rob us blind. She tried though, I'll give her that. She tried. So I literally stopped what I was doing for a full hour. This woman cost me my lunch break and so much productivity, having to follow her ass. (Something told me to eat some chicken wings we have when I came early, so I did, so I was fine.) She was literally going to wait us out, and she knew we were watching her. My manager checked her out. She changed her mind on about $50 bucks worth of makeup. I did find, in our clearance/seasonal aisle in the middle of the store, an empty box for the sponge, stick-style hair curlers. I can't prove it was her that put that empty box there and stole that item, but after spending an hour in cosmetics acting suspicious, that's what it looked like. My manager gave me an hour lunch to make up for it the next night (our lunches are only 30 minutes). He was not happy that she'd come in.

    Mmm, damn!
    In the month that I have been at this store, I can tell that I really like it here. The other employees and management get along, everyone pulls their weight, and the honest clientele is awesome. The dishonest clientele makes for some great free entertainment. In the month I've been at this store, I have been hit on by a drunk female (who told me she has a sister - lady, I'm gay - I like men, real simple! /facepalm...), I've been propositioned to buy drugs off a dealer (once, when my feet were bothering me while I was at the register, this guy offers to sell me some Hydrocodone in front of an unrelated customer). Now, I can say, I've been offered a bribe. Not kidding.

    Our restrooms have been down, because they both need parts that wouldn't be in until Tuesday due to the Labor Day holiday. So Sunday night, these two guys come in, claiming they have to go really bad. If our toilets aren't working, they are ruled unsafe/unsanitary to use, and therefore we can't allow the public to use our broken facility. If something happens, we can be sued, etc. So I was instructed by management that our restrooms are absolutely off limits to customers until we can get it fixed. I tell these guys this. Then they literally try to bribe me - I shit you not! They try to bribe me. I still say no thanks, and they keep on. I offer to call my manager. They decline me. One of them, then buys a pack of cigarettes. He pays with cash. I make his change in my open till, when his buddy tries to hold me a conversation to distract me. "Excuse me, sir, let me focus on business first and make your friend's change." (while pointing down to my open cash register till.) He persists. I'm polite, but a little bit firmer, "Sir, I'm trying to focus on business." Again, point down at my open cash till. He insinuates that I'm being rude to him, and I offer to go get my manager. This time he accepts.

    He then asks the manager that if somebody is asking you something, shouldn't you answer them back? (Notice how he didn't even mention the fact that our restrooms were closed. Didn't he just a few minutes prior have to go so bad that he just tried to bribe me?) After they left, my manager backed me up every step of the way, and he was like "Yeah, they were up to something, because the guy acted too familiar with me." I had told him what had happened and he told me I did everything right.

    That's what I love about this job. Some of our dishonest clientele see me as the new guy, therefore easy pickings. They don't know how I have almost 12 years experience in dealing with this stuff, and can spot it a mile away. I know distraction artists when I see them. Don't patronize me. Please.

    The cherry atop the ice cream...
    Our dress stasher lady was back - the one who, last time, stashed dresses she wanted in a toilet paper display. I honestly feel sorry for this woman's kids. This time, she bought some smokes, got to talking and running her mouth, and not paying attention to what she was doing. She handed her card to me. It's just natural for me when someone hands me a card to run it through on my side instead of theirs. So I do. I run her card on my end, and it declines. She runs it through on her end and it declines again. She calls her bank, and us running the card twice triggered a fraud alert to where she had to OK the transactions including the declines. I didn't try to hide anything from her - she was talking and not paying attention. After we got the transaction over and fixed, she shoplifts a cigarette lighter right in front of me. I tell her that she does have to pay for that. She tell me back, "Oh, I thought you were going to just let me have it, since you were the problem!"

    Flat told me, didn't even tried to hide it, or be bashful or nothng. Flat told me that I was the problem. Just wow, lady. Your card declined twice, you're steady talking and not paying attention to business, but I am the problem!

    You can't make this shit up, it's too good!

  46. #696
    4h30 MakeDigitalLove's Avatar
    Join Date
    May 2013
    Location
    Voorhees
    Gender
    Male
    Orientation
    Gay
    Status
    Partnered
    Posts
    2,470

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    I hate Rain Checks, Coupons and all that business. People unfortunately try to abuse that stuff all the time and it is really annoying to have to babysit people over a transaction. Too many times I have had to turn down coupons because they weren't good for the purchase and then I'm stuck with taking back over $100.00 worth of stuff to the shelves.

    One day I was so annoyed because there was a "kid" who was at one of my cashiers register with a $50 Amazon Gift Card coupon, so he'd get that Gift Card for free. We don't take coupons for Gift Cards and I've been in retail for about 6-7 years now and never saw that kind of a coupon, especially for a gift card.

    At first I simply tell him I can't take it and apologize. He asks why and I tell him we don't take coupons for Gift Cards, he keeps pushing to use it and keeps asking why I won't even though I told him, claiming it is legit because I can "Google Coupons." So I was just like, "I'm not taking this because it is fake, I've worked in retail for x amount of years and I've never seen such a coupon. Amazon is not going to just hand someone 50 dollars for nothing." He looked at me dumb founded played stupid the whole time and ended up leaving at that point.

    My Manager laughed when I told her that I told him I wasn't taking it because it was fake.

  47. #697
    Chief Meteorologist
    jdcnow's Avatar
    Join Date
    Feb 2007
    Location
    Dallas-Fort Worth
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    5,819
    Blog Entries
    12

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    ^

  48. #698

    Re: retail workers: tell us your stupid customers

    Quote Originally Posted by MakeDigitalLove View Post
    I hate Rain Checks, Coupons and all that business. People unfortunately try to abuse that stuff all the time and it is really annoying to have to babysit people over a transaction. Too many times I have had to turn down coupons because they weren't good for the purchase and then I'm stuck with taking back over $100.00 worth of stuff to the shelves.

    One day I was so annoyed because there was a "kid" who was at one of my cashiers register with a $50 Amazon Gift Card coupon, so he'd get that Gift Card for free. We don't take coupons for Gift Cards and I've been in retail for about 6-7 years now and never saw that kind of a coupon, especially for a gift card.

    At first I simply tell him I can't take it and apologize. He asks why and I tell him we don't take coupons for Gift Cards, he keeps pushing to use it and keeps asking why I won't even though I told him, claiming it is legit because I can "Google Coupons." So I was just like, "I'm not taking this because it is fake, I've worked in retail for x amount of years and I've never seen such a coupon. Amazon is not going to just hand someone 50 dollars for nothing." He looked at me dumb founded played stupid the whole time and ended up leaving at that point.

    My Manager laughed when I told her that I told him I wasn't taking it because it was fake.
    Isn't that considered attempted theft/fraud/counterfeiting ??? Why weren't you obligated to call the police and have him arrested ???
    http://www.justusboys.com/forum/signaturepics/sigpic216959_1.gif

  49. #699
    Chief Meteorologist
    jdcnow's Avatar
    Join Date
    Feb 2007
    Location
    Dallas-Fort Worth
    Gender
    Male
    Orientation
    Gay
    Status
    Single
    Posts
    5,819
    Blog Entries
    12

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Quote Originally Posted by borg69unimatrix View Post
    Isn't that considered attempted theft/fraud/counterfeiting ??? Why weren't you obligated to call the police and have him arrested ???
    Educated guess >> Usually, unless it's a life-threatening/emergency situation, calls to the police are usually at manager's discretion, and done by the manager themselves. However, there will be times where a manager will tell you beforehand, if you come across an X or Y situation, then yeah, call the police.

  50. #700
    4h30 MakeDigitalLove's Avatar
    Join Date
    May 2013
    Location
    Voorhees
    Gender
    Male
    Orientation
    Gay
    Status
    Partnered
    Posts
    2,470

    Code of Conduct

    Re: retail workers: tell us your stupid customers

    Quote Originally Posted by borg69unimatrix View Post
    Isn't that considered attempted theft/fraud/counterfeiting ??? Why weren't you obligated to call the police and have him arrested ???
    Yes it is, and I've never been advised to in that situation. There have been times at my store where someone was caught stealing red handed and the Police were called and the person was still let go. So even calling them might have not done anything and would have been a waste of their/my time.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Terms of Service | Privacy Policy | About JustUsBoys.com | Site Map | RSS | Webmasters | Advertise | Link to JUB | Report A Bug on this Page

Visit our sister sites: Broke Straight Boys | CollegeDudes.com | CollegeBoyPhysicals.com | RocketTube
All models appearing on JustUsBoys.com were over 18 at the time of photography. The records for sexually explicit images required by U.S. 2257 are kept by the
individual producers of the images. The location of the records is available by clicking the Custodian of Records link at the bottom of each gallery page.
© 2012 JustUsBoys.com. The JustUsBoys.com name and logo are registered trademarks. Labeled with ICRA and RTA. Member of ASACP and The Free Speech Coalition.