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  1. #1
    Slut JamieC2003's Avatar
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    extarnal hard-drive woes

    ive had my packard bell external harddrive for about 9 months now and its a right pain in the backside! It seems to need to 'warm up' before it will connect to my laptop, which can take about 5-10+ minutes (i expected it to be like a normal hard drive, which started up and was good in under a minute), and a more recent problem is that if it comes up in 'My Computer' (under removable drives) as 'Local Disk (E' and i try to click on it, it freezes the computer until i switch the drive off again (it should appear as 'PB_SAFE:'). Any helpful tips, anyone, short of smashing the thing?
    DON'T YOU DARE USE THE WORD 'PARTY' AS A VERB IN THIS SHOP!

  2. #2
    noelie
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    Re: extarnal hard-drive woes

    Sounds like it's not partitioned/formatted properly but it could also be a power supply issue (not getting enough etc.).

    What's the model of the hard drive, what laptop are you using, what OS are you using???

    Is it parallel or usb or firewire???

    I guess it's usb.

    Try changing the drive letter - start run compmgmt.msc

    Go to Disk Management

    If youve nothing on the drive (or can take it off temporarily) then do the whole shebang and delete / create the partition, format it and change the drive letter.

    O just right click on the drive and choose change drive letter (pick something like x).

    There's also a possibility (back to the power issue) that you've got too many usb devices on your system - and also sometimes XP will cut the power to a usb port/device to save the battery.

    Go to device manager
    through compmgmt.msc and go to the advanced properties of the usb devices - tell it not to turn off the device to save power.



  3. #3
    ajacobs
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    Re: extarnal hard-drive woes

    would not comming up as pb-safe be an indicator that it isn't being detected with the software that came with it and instead is being detected as a generic?

    Did you plug it in for the first time without installing the software first?

    This is just a random thought.

  4. #4
    noelie
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    Re: extarnal hard-drive woes

    I thought the name/label might be a giveaway too but apparently that's the default label (pb-safe) that the drive comes with so it is actually being recognised (which is a good thing).

  5. #5
    Slut JamieC2003's Avatar
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    Re: extarnal hard-drive woes

    i definetley installed the software before plugging in the drive, so i dont think its that
    would formatting the drive delete eveything on it? because the reason i got the drive was because my laptop hard drive doesn't have the capacity i need for all my media work (im a media student), and with the ammount of stuff on there at the moment (20-30gb) i just dont have the space to back it up if formatting and partitioning does mean deletion
    DON'T YOU DARE USE THE WORD 'PARTY' AS A VERB IN THIS SHOP!

  6. #6
    noelie
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    Re: extarnal hard-drive woes

    You need to back up all that data ASAP dude because that drive doesn't sound very dependable as it is.

    Can you burn it all onto DVDs?

    I still think it's either a power supply problem or a partition/format problem.

    And yes if you repartition it or format it you will lose everything unless you have it backed up to something else (remember to check out your backups on another PC also before you remove the original data).


  7. #7
    Giving you a helping hand youdontknow's Avatar
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    Re: extarnal hard-drive woes

    apparantly you can get a 300gig one from play.com for 60!
    Benluc..

  8. #8
    Slut JamieC2003's Avatar
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    Re: extarnal hard-drive woes

    Ive just discovered that if i leave the drive switched on for half an hour or so before connecting it, and plug it in the usb port in the back of my laptop rather than the one on the sides, then it doesn't seem to have much of a problem, but it works very slowly for about an hour after it connects until its up to what i'd expect, if that
    DON'T YOU DARE USE THE WORD 'PARTY' AS A VERB IN THIS SHOP!

  9. #9
    noelie
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    Re: extarnal hard-drive woes

    Quote Originally Posted by noelie View Post
    You need to back up all that data ASAP dude because that drive doesn't sound very dependable as it is.



  10. #10
    Just Tryin' to Catch Up!
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    Re: extarnal hard-drive woes

    I bought a couple of 500Gb "My Book" USB external drives. No drivers to install, plug in and go. Haven't had one problem yet!
    To announce that there must be no criticism of the President, or that we are to stand by the President, right or wrong, is not only unpatriotic and servile, but is morally treasonable to the American public. -- Theodore Roosevelt

  11. #11

    Re: extarnal hard-drive woes

    Yip,i have the western digital my book 320gb, it works very well,i switch it on and off everyday, had it for about 7months now, no problems! However, when i first got it, i read some forums telling me that i had to change my file system on my drive from fat to ntfs. There were some kindof problems with using the fat system, i think it was about the fat system not being able to support lots of files that ppl usually put on their external hdd, maybe its the same with your drive. Try changing your file systems, maybe that would help!

  12. #12
    JUB Addict seven_sins's Avatar
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    Re: extarnal hard-drive woes

    Quote Originally Posted by JamieC2003 View Post
    ive had my packard bell external harddrive for about 9 months now and its a right pain in the backside!...
    I would stay away from Packard Bell products. Their products have not been sold in the US since 2000.

  13. #13
    Resident Time Lord
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    Re: extarnal hard-drive woes

    /\ hell i didn't know packard bell even still existed!

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