Well I guess I got my Xmas miracle
My friend, who convince me to go to T-Mobile from Sprint 2 years ago, called the company complaining and they told him the same story. They also told him to send and e-mail to the CEO of the company to see what he would say.
I thought that it was a load of crap!
But we got this answer:
To Whom It May Concern:
T-Mobile USA, Inc. (“T-Mobile”) is writing on behalf of Mr. Dotson regarding your handset cocnerns.
In an effort to amicably resolve this matter, T-Mobile agreed to send Mr. XXXXX a Motorola Razr (V3) at no cost, and without a contract extension. If Mr. XXXX would like to accept this offer, he may respond with the shipping address he would like the handset sent to.
Should you have any further questions or concerns, please do not hesitate to contact us.
Very truly yours,
T-MOBILE USA, INC.
So I got my cell phone!
Man, and I wanted money for my Xmas miracle!